b222's Privacy Policy

b222 ("we", "our", "platform") operates a trusted online gaming and betting service for users in Bangladesh. This privacy policy explains what information we collect about you when you use the b222 website (https://b222.mom), how that information is used, who it is shared with, and what your rights are.

By using this platform you are agreeing to the terms described in this policy. If you do not agree with these terms, please refrain from using our services.

b222 may collect the following types of information to operate its services properly:

Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or equivalent identity document details (where applicable)
• Residential address

Financial Information

• Mobile number linked to a bKash, Nagad, Rocket, or Upay account
• Transaction history — information relating to deposits, withdrawals, and bonuses

Technical Information

• IP address and device identifier information
• Browser type, operating system, and version
• Cookie and session data
• Page views, clicks, and time spent on the site

Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Preferred game categories and session duration
• Bonus usage and wagering progress

b222 collects information in the following ways:

Direct Collection

You provide information directly by filling in registration forms, going through the account verification process, making deposit or withdrawal requests, contacting the support team, and participating in surveys or competitions.

Automatic Collection

When you use the b222 website, our servers automatically record certain technical information. Through cookies and similar tracking technologies we improve your experience on the site.

From Third Parties

We may also receive limited information from approved third parties for the purposes of identity verification or fraud prevention.

b222 uses your personal information only for the following legitimate purposes:

1. Account Management: Handling registration, identity verification, and account security.
2. Service Delivery: Running gaming, betting, deposit, and withdrawal processes smoothly.
3. Bonuses & Promotions: Providing and managing the 100% welcome bonus and other promotional offers.
4. Customer Support: Resolving your questions and issues via live chat or email.
5. Security & Fraud Prevention: Detecting and preventing suspicious activity.
6. Legal Obligations: Complying with applicable laws and regulations.
7. Service Improvement: Analysing user experience to improve the platform.
8. Responsible Gaming: Monitoring and providing support to prevent excessive gaming.

b222 does not sell your personal information to third parties for commercial purposes. However, information may be shared in limited circumstances:

Service Provider Partners

The minimum necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements.

Game Providers

Limited technical information may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others to operate services effectively.

Legal Authorities

Information may be shared with authorities to comply with court orders, lawful requests from investigative bodies, or applicable legal obligations.

b222 has put in place industry-standard technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: All data transfers between your browser and our servers are completed over encrypted connections.
• Access Controls: Only authorised staff are granted access to personal information for specific, justified purposes.
• Secure Data Storage: Sensitive information is stored in encrypted databases.
• Regular Security Reviews: Our systems undergo security testing on a regular basis.
• Password Protection: Passwords are stored in hashed form — no staff member or system can view a password directly.

However, transmitting information over the internet is not completely risk-free. We take every precaution, but it is not possible to guarantee the elimination of all risks.

b222 uses cookies to operate the website properly and to improve your experience.

Types of Cookies

• Essential Cookies: These cookies are necessary for maintaining login sessions and keeping security features active.
• Functional Cookies: Used to remember your preferences (language, display settings).
• Analytical Cookies: Used to understand which parts of the site are being used and how much.

You can manage cookies through your browser settings. However, disabling cookies may affect some functionality of the site.

b222 retains your personal information only for as long as necessary:

• Information for active accounts is retained until the account is closed.
• Transaction records are kept for a set period in accordance with legal and financial regulations.
• Even after an account is closed, limited information may be retained for a defined period for fraud prevention and legal reasons.
• Unnecessary information from inactive or closed accounts is deleted securely.

As a user of the b222 platform, you have the following rights regarding your own information:

Right to Access

If you want to know what information we hold about you, please contact our support team.

Right to Rectification

If there is incorrect or outdated information in your account, you can request that it be corrected.

Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, where legal or contractual obligations exist, it may not be possible to delete all information.

Right to Object

You can object to the processing of your information for specific purposes.

b222 strictly prohibits registration and use by anyone under the age of 21. This platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors. The account verification process includes measures to confirm age. If it is established that information from a minor has been collected, we will delete it immediately.

b222 may update this privacy policy from time to time. If there are significant changes, we will notify you in the following ways:

• Publishing a notice on the website
• Notifying via the email registered to your account
• Requesting a review of the new policy at the time of login

Continuing to use the service after a change is made will be considered as your acceptance of the updated policy. You are therefore advised to review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, our support team is always here for you:

• Live Chat: Available 24 hours a day, 7 days a week — in both Bengali and English.
• Email: [email protected]

We will try to respond to your request as quickly as possible. For important requests relating to data protection, proper identity verification may be required.